SHIPPING & DELIVERY.
Worldwide Free Shipping On Order Over $49.
Your Items with AfricanMall are shipped from our warehouse located in either California (USA) or Zhengzhou (China).
Delivery time=Processing time+ Shipping time
It Will takes About 24 - 48 Business Hours to process your order(excluding weekends and holidays). We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships.
Note: We will need more time to process your order if you place the order for clothing due to manufacturing operations.It will take about 3-7 business days to process your order.
Kindly notes that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Please refer to the table below for various shipping times to international destinations.
Just a reminder that shipping times are estimated, and might take longer during peak season or due to an incorrect address.
Shipping Time For Human Hair
|Country||Carrier & Shipping Time||Shipping FEE|
|United States||USPS & UPS Standard Shipping (Signature may be required), 3-5 Business Days. USPS & UPS Express shipping (Signature may be required), 1-3 Business Days.||Free Shipping for Standard Shipping on orders over $49,$20 for Express shipping to the USA.|
|Canada||UPS Standard Shipping (Signature Required), 3-5 Business Days.||Free Shipping on orders over $49 for Standard Shipping|
|Europe||DHL Standard Shipping(Signature maybe Required),4-7 Business Days.||Free Shipping on orders over $49 for Standard Shipping|
|Australia||TNT Standard Shipping( Signature may be required),4-7 Business Days.||Free Shipping on orders over $49 for Standard Shipping|
Note: It will take about 3-7 business days to ship if you place the order for clothing & human hair at the same time because we will ship your order out from China's warehouse. And you will receive at least two packages since hair and clothing are packaged separately.
Shipping Time For Clothing or Accessories
|Shipping Company||Country||Estimated Delivery Time|
|E-packet / USPS / DHL (An additional US$20 freight is required for DHL)||
|5-15 Business Days|
|China Post Registered Air Mail / DHL (An additional US$20 freight is required for DHL)||
Ukraine; Australia; Canada; Israel; Norway; France; United Kindom; France; Most Countries.
|15-29 Business Days|
You can simply contact our customer service group to view your order status.
You also could track your order with your Order number
P.O. BOXES & APO/FPO Addresses
do not ship to P.O. Boxes or APO/FPO addresses at the moment. Please make sure to write a detailed and valid shipping address while placing the order.
NOTE: Most International orders will be shipped from our warehouse in China, For those who reside in a territory of the United States that we ship to, the items will be shipped from California. Kindly note that if the item you needed is not in stock, we will ship it out from China as you will get the package as quickly as you want.
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